Frequently Asked Questions

Your home care questions answered.

Experience Independent Living With Confidence From a Trusted Home Health Care Agency

Yes, we do provide free consultations when purchasing home care services. This allows us to understand your specific needs and preferences and recommend the best caregiver match for your situation. During the consultation, we’ll discuss your requirements, schedule, budget, and any other relevant factors to ensure we find the right home care solution for you. There is no obligation to move forward with our services after the consultation. We’re happy to provide this initial assessment for a nominal fee when not electing services so you can make an informed decision about your home care needs.

Our caregivers and home health care nurses undergo extensive training and certification to ensure they have the skills to provide the highest quality personal care services. They also receive ongoing education to stay up to date on best practices.

Additionally, all of our caregivers go through rigorous background checks and are supervised by registered nurses to make certain your loved one is in capable, trustworthy hands.

  • Services Offered: Nursing care and personal care assistance – make sure they can meet your loved one’s needs.
  • Caregiver Qualifications: Training, experience, and qualifications of the caregivers who will be providing the in-home services. 
  • Continuity of Care: Assignment of a consistent caregiver to work with your loved one, as this can improve quality of care and patient comfort.
  • Availability and Scheduling: Including weekends and holidays, and how they handle scheduling and coverage.
  • Costs and Billing: Get details on the agency’s rates, billing practices, and which services/supplies are included. Verify what is covered by insurance. With CHN, we can help you navigate through this process and provide detailed information for the best care options available to you or your loved ones.

Contact us today for a free consultation

Find out how we can help you live life to the fullest, at home.